Executive Summary

6S Consulting successfully established a Global Capability Center (GCC) in Chennai, India, for a leading IT platform services company, delivering unprecedented growth and innovation. Within just 9 months, we scaled their technology team from zero to 70 highly skilled professionals while implementing comprehensive DevOps, Cloud, and Atlassian platform capabilities. This strategic initiative resulted in significant intellectual property development and substantial business growth in under a year.

Client Challenge

The Situation

Our client, a rapidly growing IT platform services company, faced critical operational and strategic challenges:

• Limited Technical Capacity: Existing teams were overwhelmed with increasing client demands and project complexity

• Escalating Operational Costs: High-cost resources in primary markets were impacting profitability margins

• Innovation Bottleneck: Lack of dedicated resources for research, development, and IP creation

• Scalability Constraints: Unable to rapidly expand technical capabilities to meet market opportunities

• Geographic Risk: Over-reliance on single-location operations created vulnerability

Business Impact

Without immediate action, the client risked:

• Loss of competitive advantage in fast-moving markets

• Inability to capitalize on growth opportunities

• Reduced profit margins due to cost inefficiencies

• Limited innovation capacity for future product development

6S Consulting Solution

Strategic Approach

We designed and executed a comprehensive GCC establishment strategy focused on three core pillars:

1. Rapid Team Scaling

• Developed a 9-month roadmap to build a 70-person technical team

• Built a campus recruitment program from ground zero

• Created specialized recruitment pipelines for DevOps, Cloud, and Atlassian expertise

• Implemented accelerated onboarding and integration processes

2. Technology Platform Excellence

• Established DevOps capabilities for continuous integration and deployment

• Built robust cloud infrastructure and migration expertise

• Deployed comprehensive Atlassian platform ecosystem for collaboration and project management

3. Innovation and IP Development

• Created dedicated R&D teams focused on intellectual property creation

• Established innovation labs for emerging technology exploration

• Implemented knowledge management systems for IP protection and scaling

4. Partnership and Vendor Ecosystem

• Established Knowledge, Academic and Operational partners

• Multiple MOU established for innovation and transformation capabilities

• Implemented knowledge management systems for IP protection and scaling

Implementation Framework

Phase 1: Foundation (Months 1-3)

• Infrastructure Setup: Established Chennai office with state-of-the-art facilities

• Leadership Recruitment: Hired key technical leads and team managers

• Process Design: Created recruitment, onboarding, and operational workflows

• Technology Stack: Deployed core DevOps, Cloud, and Atlassian platforms

Phase 2: Rapid Scaling (Months 4-6)

• Talent Acquisition: Recruited 45 technical professionals across specialized domains

• Capability Building: Conducted intensive training programs on client technologies

• Team Integration: Established seamless collaboration between Chennai and global teams

• Quality Assurance: Implemented robust quality control and delivery excellence frameworks

Phase 3: Optimization & Innovation (Months 7-9)

• Team Completion: Achieved full 70-person team strength with specialized skill sets

• IP Development: Launched innovation initiatives resulting in proprietary solutions

• Process Maturity: Achieved operational excellence across all delivery streams

• Business Impact: Delivered measurable value to client's bottom line and market position

Key Capabilities Delivered

DevOps Excellence

• Continuous Integration/Continuous Deployment (CI/CD): Automated build, test, and deployment pipelines

• Infrastructure as Code: Scalable, version-controlled infrastructure management

• Monitoring & Analytics: Real-time system performance and business metrics tracking

• Security Integration: DevSecOps practices ensuring security throughout the development lifecycle

Cloud Platform Mastery

• Multi-Cloud Strategy: Expertise across AWS, Azure, and Google Cloud platforms

• Cloud Migration: Seamless transition of legacy systems to cloud-native architectures

• Cost Optimization: Intelligent resource management reducing cloud spend by 30%

• Disaster Recovery: Robust backup and recovery systems ensuring business continuity

Atlassian Platform Implementation

• Jira Integration: Comprehensive project management and issue tracking systems

• Confluence Deployment: Knowledge management and collaboration platforms

• Bitbucket Setup: Source code management and code review processes

• Custom Workflows: Tailored business processes aligned with client operational needs

Measurable Results

Team Growth Metrics

• 0 to 70 Team Members in 9 months (778% faster than industry average)

• 95% Retention Rate among recruited professionals

• 30+ Technical Certifications achieved by team members during establishment period

• 100% Delivery Excellence across all assigned projects

• 3+ Centers of Excellence created to build in-house capabilities

Business Impact

• 40% Reduction in overall operational costs

• 3x Increase in project delivery capacity

• 5 Major IP Assets developed and registered within first year

• 25% Revenue Growth attributed to GCC capabilities

• 15+ New Client Acquisitions enabled by enhanced service capabilities

Innovation Outcomes

• Proprietary DevOps Framework: Developed reusable automation tools now used across multiple clients

• Cloud Cost Optimization Engine: AI-driven solution reducing client cloud expenses

• Atlassian Integration Suite: Custom plugins enhancing productivity across enterprise clients

• Industry Recognition: Client received 2 innovation awards based on GCC-developed solutions